MARK THORP

CountryCart connects rural communities with produce from nearby farms. The work paired a friendly identity with a mobile marketplace that made local products, supermarket price comparisons and savings easy to understand at a glance.
Interviews with six rural residents and five farmers surfaced recurring concerns around affordability, availability, produce quality, source transparency and delivery. These themes became the foundation for the product decisions that followed.
The research was synthesised into four perspectives: customers with mobility, time or cost constraints, and farmers seeking a reliable local channel for surplus produce. This kept both sides of the marketplace visible during design.
The end-to-end journey mapped discovery and product selection through to ordering and delivery. Comparing the needs of residents and producers exposed shared opportunities around recurring orders, flexible delivery and clear provenance.
User stories turned the research into an actionable product scope. Features such as supermarket price comparison, repeat orders, delivery tracking, source information and produce-quality options were tied directly to observed needs.
The wireflow connected onboarding, browsing, producer pages, ordering and account management before visual design began. It helped validate navigation and reveal alternate paths without the cost of polishing screens too early.
The interactive prototype brought the key journey together: finding local produce, comparing savings, learning about a producer and moving through a transparent checkout flow.
Delivery expectations are introduced early, while producer profiles make the source of each item visible. Account screens keep savings and service settings accessible without interrupting the core shopping journey.
The basket keeps price, savings and fulfilment cut-offs visible. Customers can choose standard or premium produce, making the relationship between cost, quality and food-waste reduction explicit before checkout.